Tressa Kett is a Senior Consultant with extensive experience in business process design, operational assessments, and program implementation. She specializes in developing business requirements, designing best practices, and delivering complex initiatives that drive efficiency, streamline operations, and leverage technology for sustainable improvement.

With more than 20 years of experience leading large-scale programs and operational transformation initiatives, Tressa has partnered with organizations across industries to enhance performance and manage change. Her background in IT Service Management (ITSM) includes certifications in ITIL V3 with concentrations in Foundations, Operational Support & Analysis (OSA), and Release, Control & Validation (RCV).

Tressa’s hands-on approach and technical expertise make her a trusted advisor in both customer-facing and back-office operations. She also holds a Palantir Data Analyst certification earned in 2022, supporting advanced collaboration and analytics for Foundry-focused projects.