7 Quick Tips for Technology Solutions
In the ever-evolving world of technology solutions, we’ve all reached the point in the cycle when we ask, “OK, what’s next?” Sooner or later, the
In the ever-evolving world of technology solutions, we’ve all reached the point in the cycle when we ask, “OK, what’s next?” Sooner or later, the
To be successful, organizations must be able to skillfully balance the financial structure of their business and do so with continuous attention to the many
We’ve all been there: staring at a spreadsheet and trying to determine if it is the correct one to use, questioning if everyone should have
There has never been a better time to be a data-driven marketer. With larger sets of data and a more diverse stream of information available,
The contact center landscape is expanding to address the various channel options and evolving customer expectations. Customers reach organizations through a variety of pathways including
My last blog post was about keeping technology simple, which focused on the importance of leveraging technology solutions that improve the customer experience and enable the
“Simplicity is the keynote of all true elegance,” Coco Chanel once said. While the icon referred to fashion here, the same also resonates for technology
Near Field Communication (NFC) is poised to change the customer experience by helping businesses and consumers receive data through mobile devices in real-time. The NFC
Mobile devices, from smartphones to tablets to laptops, are everywhere. eMarketer estimates that 4.55 billion people worldwide will use a mobile phone in 2014. 1.75
According to the Federal Emergency Management Agency and U.S. Small Business Administration, 40 percent of businesses do not reopen after a disaster, and 90 percent
Bring Your Own Device (BYOD) has given a tremendous boost to employee productivity (and arguably employee satisfaction), but not without its complications for the IT