Meet Our Expert Team Dedicated to Enhancing Customer Experience
With deep industry expertise and decades of experience in the sectors we serve, our team works directly with clients to deliver unparalleled business results. We’ve built our organization around highly experienced professionals with proven track records of success.
Leadership Team
Joni Arison
President & CEO
Lisa Butler
Chief Delivery Officer
Shannon Neumayer
Chief Financial Officer
Jerry Gerami
Chief Revenue Officer
Petra Seals
Managing Principal
Mary Guccione
Director of Marketing
Sue Antkowiak
Director of Program Management & Compliance
Shereen Barnes
IT Support Manager
Cathy McDonnell
Executive Administrator
EXECUTIVE ADVISORS
Daren Moore
Executive Advisor, Board Secretary
Marcel Henry
Executive Advisor
Jill Billhorn
Executive Advisor
Ami Zumkhawala-Cook
Executive Advisor
nrg experts
Diane Fiore
Senior Director, Government Solutions
Jessica Hoffman
Senior Project Lead
Michele Carvano
Quality Solutions & Customer Analytics Manager
Steve Sizemore
Workforce Management SME
Kelsey Williams
Senior Consultant
Cole Harrison
Senior Consultant
Tressa Kett
Senior Consultant
Dewayne Cherrington
Consultant