As a seasoned operations Leader; Anthony has commanded the largest contact center operation globally with >30K employees (internal and vendor) while delivering multi – billions ($) in revenue/ P&L Management, best-in-cass customer satisfaction, and industry leading employee experience. 

Within every leadership role, Anthony
has focused on core enterprise elements to impact business outcomes while leveraging his expertise as a DE&I Champion (diversity, equity, & inclusion), industry expert on enterprise culture, and a published Author.

In addition to professional accolades, Anthony holds a BA in Psychology and a MS in Management from Thomas Edison State University. He is also a graduate of Emory University’s Executive MBA program and the University of North Carolina at Chapel Hill’s Executive Education Program. He is highly engaged in his communities and serves as a member of several boards, including Emory University Goizueta Business School, Mount Vernon School, National Sales Network, Ignite Worldwide, and National Kidney Foundation, where he recently served as Chairman.