Kelsey is a Senior Consultant and Business Analyst supporting Service Delivery and Sales Enablement at The Northridge Group. She partners with teams across the organization to analyze customer data, enhance processes and technology, and deliver actionable insights that drive measurable improvement.
Her work has focused on Journey Mapping, Assessments, and Knowledge Management initiatives, helping clients streamline operations and elevate the customer experience. Known for her data-driven mindset and collaborative approach, Kelsey thrives on aligning cross-functional teams and removing friction to achieve shared goals.
Before joining Northridge, Kelsey gained extensive project and account management experience in the health sciences marketing industry. She is also an active community volunteer, supporting Character Counts and Junior Achievement programs in her local school district.
