Therese Fauerbach
Co-Founder, Executive Advisor & Board Chair
Therese is a highly regarded business leader and entrepreneur with an extensive track record in international management and consulting. As Co-Founder, Board Chair and former Chief Executive Officer of The Northridge Group, Therese is committed to providing real-world, cost-effective and executable solutions that drive profitability. Through a deep understanding of analytics and honest discussion, Therese creates simplified and attainable business solutions for organizations with complex operational problems.
She advises C-level executives across the Fortune 100 and has, on occasion, acted as an interim executive. Under her leadership, Northridge has operated profitably each year since its inception. Therese holds a BA in accounting from St. Norbert College and an MBA from the Lake Forest Graduate School of Management. She serves on several boards including DePaul University and The Cradle Foundation, one of the foremost adoption agencies in the country. She is a former chair on the board for The Chicago Network.
We’ve Been Where You Are
Experience is Key to Our Success
Each of our engagements is led and performed by dynamic senior-level consultants – many with 20-25 years of industry experience – allowing you to communicate with our team on a peer-to-peer level. .
We Encourage Innovation
Our Company Culture is Grounded in Our Core Values
Your Dream. Our Mission.
The Northridge Mission
Meet Our Clients
we work for them
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Read our latest blogs & Case Studies
Discover How a Leading Healthcare Provider Transformed Customer Experience and Increased ROI
Download the full case study to learn how The Northridge Group helped a top healthcare provider: Reduce operational costs Improve employee experience (EX) Enhance customer
Reducing Operational Costs, Increasing EX Leads to Higher CX and ROI
By Dewayne Cherrington, NRG Consultant The Situation A well-known private Healthcare client developed and piloted an in-house coaching program with several of their Customer Service
Understanding Mobile Phone Use and 5G Expectations
New data from The Northridge Group confirms that nearly all mobile phone users have heard of 5G, most can articulate some of its benefits, and most associate 5G with faster speeds. Results from The Northridge Group’s new report on Mobile Phone Use and 5G Expectations were quite telling.