Interview with Joni Arison: Diving into Contact Center Consulting | Boardroom Insight “For organizations that are aware of these challenges, consultants can serve as a validating partner, providing objective confirmation of what internal leaders suspect and giving Read More »
6 Trends Crucial for Success in 2025 We’ve spent the last year helping our clients achieve success. For both NRG and RISE – we have partnered with companies to uncover opportunities for Read More »
Interview with Joni Arison: Diving into Contact Center Consulting | Boardroom Insight “For organizations that are aware of these challenges, consultants can serve as a validating partner, providing objective confirmation of what internal leaders suspect and giving Read More »
6 Trends Crucial for Success in 2025 We’ve spent the last year helping our clients achieve success. For both NRG and RISE – we have partnered with companies to uncover opportunities for Read More »
Interview with Joni Arison: Diving into Contact Center Consulting | Boardroom Insight “For organizations that are aware of these challenges, consultants can serve as a validating partner, providing objective confirmation of what internal leaders suspect and giving Read More »
6 Trends Crucial for Success in 2025 We’ve spent the last year helping our clients achieve success. For both NRG and RISE – we have partnered with companies to uncover opportunities for Read More »
Interview with Joni Arison: Diving into Contact Center Consulting | Boardroom Insight “For organizations that are aware of these challenges, consultants can serve as a validating partner, providing objective confirmation of what internal leaders suspect and giving Read More »
6 Trends Crucial for Success in 2025 We’ve spent the last year helping our clients achieve success. For both NRG and RISE – we have partnered with companies to uncover opportunities for Read More »
5 Good Coaching Frameworks to Drive Better Employee Engagement In the fast-paced, customer-centric world of contact centers, a key driver of success is employee engagement. Engaged employees are more productive, provide better customer service, Read More
Unlocking Efficiency and Excellence: The Benefits of Agent Assist in Contact Centers As we continue to delve into the subject of Employee Experience, we explore the benefits of Agent Assist and how this technology can increase employee Read More