Discover How a Leading Healthcare Provider Transformed Customer Experience and Increased ROI Download the full case study to learn how The Northridge Group helped a top healthcare provider: Reduce operational costs Improve employee experience (EX) Enhance customer Read More »
Reducing Operational Costs, Increasing EX Leads to Higher CX and ROI By Dewayne Cherrington, NRG Consultant The Situation A well-known private Healthcare client developed and piloted an in-house coaching program with several of their Customer Service Read More »
Discover How a Leading Healthcare Provider Transformed Customer Experience and Increased ROI Download the full case study to learn how The Northridge Group helped a top healthcare provider: Reduce operational costs Improve employee experience (EX) Enhance customer Read More »
Reducing Operational Costs, Increasing EX Leads to Higher CX and ROI By Dewayne Cherrington, NRG Consultant The Situation A well-known private Healthcare client developed and piloted an in-house coaching program with several of their Customer Service Read More »
Discover How a Leading Healthcare Provider Transformed Customer Experience and Increased ROI Download the full case study to learn how The Northridge Group helped a top healthcare provider: Reduce operational costs Improve employee experience (EX) Enhance customer Read More »
Reducing Operational Costs, Increasing EX Leads to Higher CX and ROI By Dewayne Cherrington, NRG Consultant The Situation A well-known private Healthcare client developed and piloted an in-house coaching program with several of their Customer Service Read More »
Discover How a Leading Healthcare Provider Transformed Customer Experience and Increased ROI Download the full case study to learn how The Northridge Group helped a top healthcare provider: Reduce operational costs Improve employee experience (EX) Enhance customer Read More »
Reducing Operational Costs, Increasing EX Leads to Higher CX and ROI By Dewayne Cherrington, NRG Consultant The Situation A well-known private Healthcare client developed and piloted an in-house coaching program with several of their Customer Service Read More »
More Valuable than Oil, Data Reigns in Today’s Data Economy Oil has reigned for centuries as one of society’s most valuable resources. Throughout history, those who have controlled oil, have controlled the economy. However, in Read More