“Anthony brings to us his extensive knowledge of business operations, customer experience, technology, and leadership. His recent AI and technical implementation experience will enhance our client engagements and interactions, allowing us to expand our reach and broaden our offering. Anthony, along with our other advisors, bring forward a powerhouse of professional knowledge and experiences, innovation and connections to our already dynamic organization.”
Joni Arison, NRG President & CEO
NRG Names Anthony Tuggle to Advisory Position
PRESS RELEASE FOR IMMEDIATE RELEASE
CHICAGO, JUNE 2025/ — The Northridge Group, an award-winning, women-owned management consulting firm, delivers transformative solutions that reduce complexity, enhance performance, and accelerate sustainable growth—across operations, customer experience, and enterprise strategy. In support of our continued growth and commitment to delivering greater value to our clients, we are pleased to announce the appointment of Anthony Tuggle as an Executive Advisor.
Tuggle is a transformative Senior Executive with over 25+ years of comprehensive business knowledge and leadership expertise with an extensive background of high target assignments within global business operations. Throughout his seasoned tenure with the largest Global telecommunication company, AT&T, Tuggle has led customer care, marketing, product management/ development, sales, digital strategy, technology transformation, and people/organizational management.
Tuggle currently serves as President of Customer Operations at Afiniti charged with generating multi-billion ($) revenue stream value and increasing enterprise profitablity for clients worldwide. Afiniti is a large applied Artificial Intelligence solutions provider using patented pairing technology to connect customers with the best suited contact center agents resulting in positive and successful outcome.
“We are pleased to have Anthony join our team of advisors,” Joni Arison, CEO of The Northridge Group said in a statement. “Anthony brings to us his extensive knowledge of business operations, customer experience, technology, and leadership. His recent AI and technical implementation experience will enhance our client engagements and interactions, allowing us to expand our reach and broaden our offering. Anthony, along with our other advisors, bring forward a powerhouse of professional knowledge and experiences, innovation and connections to our already dynamic organization.”
Tuggle serves on the boards of the National Sales Network – National and Atlanta Chapter; Mount Vernon Presbyterian School; Emory University Goizueta Business School, and the National Kidney Foundation.
For more information about The Northridge Group or for interview opportunities, please contact Mary Guccione (mary.guccione@northridgegroup.com).
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