You Have Requested a 15-Minute Meeting
We look forward to having an initial discussion on your needs. One of our expert consultants will be in touch with you shortly. In the meantime, we invite you to explore our success stories and insights below!
Interview with Joni Arison: Diving into Contact Center Consulting | Boardroom Insight
“For organizations that are aware of these challenges, consultants can serve as a validating partner, providing objective confirmation of what internal leaders suspect and giving
6 Trends Crucial for Success in 2025
We’ve spent the last year helping our clients achieve success. For both NRG and RISE – we have partnered with companies to uncover opportunities for
Adapt Now: Essential Training for Today’s Multigenerational Workforces
These are unprecedented times – political, social and moral issues, wars and economic struggles. Amid all of this, companies are dealing with something for the
Joni Arison Named President & CEO of The Northridge Group
Appointment Signals New Era of Growth and Leadership for Established Consulting Firm PRESS RELEASE FOR IMMEDIATE RELEASE CHICAGO, Nov. 2, 2024 /PRNewswire/ — The Northridge Group, an award-winning,
The Importance of Involving Leadership Teams in Workforce Planning
Whether you are a blue chip, mid cap or small company, workforce planning has never been more critical. This is especially true with the boon
Customer Journey Mapping Playbook
How Well Do You Know Your Customer’s “Moments of Truth”? In the ever-evolving landscape of contact centers, understanding how your customers are interacting with you