At Northridge, we apply proven, real-world experience and an interactive, collaborative approach to your organization’s most sophisticated business process challenges. Working cross-functionally with your team, we provide the organizational and program support required to drive process change through current state optimization, future state visioning and the development of critical prototypes and tools.

Baseline Assessment

Starting with comprehensive documentation of current processes, we assess upstream implications, then identify and prioritize inefficiencies and barriers to success.

Gap Analysis

Through scorecard development, we gain visibility to the right metrics that enable transformational business change by providing a clear window into operations. When organizational silos, multiple handoffs or patterns of rework arise, we quickly identify and resolve process issues to avoid project delays or cost overruns.

Recommendations

We look for redundancies and opportunities for streamlined operations to enable revenue assurance, recommending process improvement plans based on best practices and industry benchmarks.

Implementation Strategy

Leveraging these insights, we work to develop a detailed implementation roadmap to ensure the timely achievement of key objectives.