Search

Hiring and Retention Trends & Strategies for the Contact Center Industry

LinkedIn Live

Hiring and Retention Trends & Strategies for the Contact Center Industry

BY: Tina Suthers, Brandie Gatlin, Andrea Christian

The Northridge Group’s Tina Suthers, Brandie Gatlin and Andrea Christian discuss current contact center trends, considerations and best practices. The pandemic presented a host of hiring and retention challenges for contact centers and many are facing a new normal. Learn what’s important to employees now and what employers can do to retain good employees, recruit high potential candidates and increase employee engagement.

Learn more insights from the Work From Home: Best Practices for Service Organizations whitepaper or contact us to start a conversation.

Let’s Talk About Your Organization

With experience across nearly every industry, non-profit and governmental agency, we have the team to help you grow.

Let’s start a conversation

Share This Post

Subscribe To Our Newsletter

Get updates and learn from the best

More To Explore

6 trends
Artificial Intelligence

6 Trends Crucial for Success in 2025

We’ve spent the last year helping our clients achieve success. For both NRG and RISE – we have partnered with companies to uncover opportunities for

Do You Want To Boost Your Business?

drop us a line and keep in touch