
The Northridge Group
We've Spent Decades Creating Success Businesses.
This is where Jerry would speak directly to the company and their ask.
It was a pleasure to meet you last week. After our discussion, I took the liberty to compile some research we have done that I believe supports your needs and shows you exactly what you can expect from our work.
The white paper addresses WFM and QM. I know you had indicated that this is a hot button for your team right now. Our case study is based on work we did with a major retailer. Through our assessment and later, our strategy and implementation, we were able to save the company over $10m and reduce AHT by 2 minutes.
After you’ve looked them over, please contact me with any questions. I look forward to hearing from you.
White paper excerpt
this would be an excerpt of the white paper that we believe would benefit them.
Case Study Excerpt
intro pp of a case study with a key takeaway/number that will catch their eye and make them want to click more to read.
Blog excerpt
A blog that strengthens our authority and experience.
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The NRG Assessment
Would a full assessment of your current service programs help you to gain a better understanding of what’s working, what isn’t …and what’s available that will work for your operation?
We provide businesses with the tools they need to make informed decisions. Once our assessment is complete, our team of experts will work with you to build a custom solution that fits your needs. Our use of state-of-the-art technology guarantees you’ll be able to access your data whenever and wherever you need it.

Read our latest blogs & Case Studies

RTW Mandate? How to Trailblaze Your Office for Greater EX
Trailblazers can come in every size, but their superpower lies in their vision, passion, and courage…and their ability to rally those around them to embrace

From Cost to Catalyst: A Consultant’s View on Transforming Organizations Through Workforce Management
Over my 20+ year career, I’ve gained extensive insights into the critical role of Workforce Management (WFM) in enhancing organizational efficiency and driving customer retention

Case Study: helping a Non-Profit Prepare for Growth
The Situation In the fall of 2023, a national non-profit organization contacted The Northridge Group. Faced with the decision to either grow and remain independent
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