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Optimizing the Healthcare Industry: Transforming Patient Experiences

The Northridge Group – A Leading Management Consulting Firm

healthcare technology, charting, patient confidentiality

Industries

expert Consulting for the healthcare industry

Our healthcare consulting services can enhance and enrich your health enterprise to improve the end-to-end experience, streamline processes and uncover revenue and cost-saving opportunities. The Northridge difference is our proven methodology, pairing data analytic insights with clinical experience, clinical informatics, and deep operational expertise to create meaningful change.

The Northridge Group equips our best-in-class clinical and healthcare experts with industry-leading analytics tools to drive efficiencies, reduce waste and improve the healthcare experience. Through data analytics, process optimization and clinical expertise, we help our healthcare clients navigate critical pain points so that they can get back to serving the interests of their patients and members.

Our solutions
By combining process expertise, customer and data insights, and clinical and healthcare acumen, our clients receive best-in-class solutions to solve today’s most challenging healthcare operational issues leading to transformational results within their organization.

Process Expertise 

We have deep experience with a variety of process methodologies and specialize in optimizing business processes to help you solve your toughest healthcare problems. Member satisfaction often stems from upstream process issues.

quality monitoring, two contact center agents, assessment framework

Healthcare Experience, Clinical Expertise & Clinical Informatics 

We have deep experience with a variety of process methodologies and specialize in optimizing business processes to help you solve your toughest healthcare problems. Member satisfaction often stems from upstream process issues.

healthcare professional charting patient progress, technology, healthcare technology
doctor with ipad with patient information, cloud security

Customer Experience 

We apply Northridge’s proven methodology and competencies to solve your healthcare payer and provider issues with a collaborative approach to solutioning that improves the member and provider experience.

retail industry, retail shopping, retail customer experience, retail customer service,

Data Analytics & Insights

We leverage our clinical expertise to maximize our advanced data analytics capabilities, yielding clinical and healthcare insights that will help you make more informed decisions and optimize your health enterprise’s operations.

Meet Our Clients

They Believe In Us

Learn why we are the management consulting firm more Fortune 500 companies choose for their operational solutions.

experience + excellence

The NRG Assessment

Would a full assessment of your current operations help you to gain a better understanding of what’s working, what isn’t …and what’s available that will work for your operation? 

We provide businesses with the tools they need to make informed decisions. Once our assessment is complete, our team of experts will work with you to build a custom solution that fits your needs. Our use of state-of-the-art technology guarantees you’ll be able to access your data whenever and wherever you need it. 

Want To Learn More About Our Retail Services?

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I have spent over 35 plus years in corporate America and have been fortunate to serve as an executive for a Fortune 50 company for many of those years. Throughout my career, I’ve encountered both good and bad bosses, worked with large and small teams, and taken on various roles and lateral moves that wouldn’t fit on my resume. I’ve worked in nearly all regions of the country and numerous subsidiaries. Each experience provided life lessons, teaching me how to navigate new situations and challenges. Every step served as preparation for what was to come. 

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I have spent over 35 plus years in corporate America and have been fortunate to serve as an executive for a Fortune 50 company for many of those years. Throughout my career, I’ve encountered both good and bad bosses, worked with large and small teams, and taken on various roles and lateral moves that wouldn’t fit on my resume. I’ve worked in nearly all regions of the country and numerous subsidiaries. Each experience provided life lessons, teaching me how to navigate new situations and challenges. Every step served as preparation for what was to come. 

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