
How NRG Helped an International Manufacturer Prepare for Growth
The Situation An international manufacturing company with retail locations worldwide reached out to The Northridge Group for help. The parent company was experiencing a great
Diane has over 20 years of experience in Quality Monitoring Management for large enterprise clients. She leads Northridge’s quality monitoring business across internal operations and customer support.
Diane plays a vital role in the design and development of the monitoring programs and is a hands-on participant in regularly scheduled review sessions. She has successfully built on-going partnerships with all clients to ensure the highest level of service, support and quality. She provides expertise and insights to clients looking to continuously improve their customer experience.
Diane holds a Bachelor of Science Degree in Education and a Masters in School Counseling/Psychology, both from Long Island University/C.W. Post.
Each of our engagements is led and performed by dynamic senior-level consultants – many with 20-25 years of industry experience – allowing you to communicate with our team on a peer-to-peer level. .
The Situation An international manufacturing company with retail locations worldwide reached out to The Northridge Group for help. The parent company was experiencing a great
“Anthony brings to us his extensive knowledge of business operations, customer experience, technology, and leadership. His recent AI and technical implementation experience will enhance our
WBE Firm Names Two Female’s to Advisory Positions PRESS RELEASE FOR IMMEDIATE RELEASE CHICAGO, April 2024/PRNewswire/ — The Northridge Group, an award-winning, women-owned management consulting firm