As the IT Support Manager for The Northridge Group, Shereen Barnes oversees the administration of Windows systems, software, and hardware while providing day-to-day technical support and troubleshooting. She manages user accounts and permissions through Active Directory and ensures the reliability and security of operating systems across the organization.

With deep expertise in diagnosing and resolving hardware and software issues, Shereen plays a key role in maintaining business continuity and supporting the team’s ability to operate efficiently. She is known for her problem-solving mindset, attention to detail, and commitment to operational excellence.

Shereen holds a BBA in Marketing from Loyola University Chicago and brings a diverse background spanning IT, marketing, and education.