The COVID-19 pandemic unleashed an overwhelming burden on hospital systems and medical professionals. Tragically, many suicidal deaths among healthcare professionals have been tied to the
“…[T]here are things we know we know. We also know there are known unknowns; that is to say we know there are some things we
Webinar Leveraging Data Analytics to Optimize the Customer Experience BY: Nathan Hart, Mary Kane, & Imran Mohammed Empowering Clients with Visibility into Contact Center Data
Webinar Leveraging Data Analytics to Optimize the Customer Experience BY: Nathan Hart, Mary Kane, & Imran Mohammed Empowering Clients with Visibility into Contact Center Data
Business models are not static, they are ever-evolving. Telecommunication companies, for example, are in a constant state of transformation as they attempt to stay ahead
Webinar The Problem of Too Much Data: How to Take Action in the Face of Data Overload BY: Leo Lanzillo & Steve Stoute Data is
Webinar The Problem of Too Much Data: How to Take Action in the Face of Data Overload BY: Leo Lanzillo & Steve Stoute Data is
Data is everywhere. In today’s age it is now possible to collect charts and graphs and metrics for almost everything we do. But what happens
Case Studies / Contact Center Management Upcoming Migration to CCaaS Platform Will Allow Major Investment Firm to Reduce Costs, Automate Services and Better Meet Increasing
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