Interview with Joni Arison: Diving into Contact Center Consulting | Boardroom Insight “For organizations that are aware of these challenges, consultants can serve as a validating partner, providing objective confirmation of what internal leaders suspect and giving Read More »
6 Trends Crucial for Success in 2025 We’ve spent the last year helping our clients achieve success. For both NRG and RISE – we have partnered with companies to uncover opportunities for Read More »
Interview with Joni Arison: Diving into Contact Center Consulting | Boardroom Insight “For organizations that are aware of these challenges, consultants can serve as a validating partner, providing objective confirmation of what internal leaders suspect and giving Read More »
6 Trends Crucial for Success in 2025 We’ve spent the last year helping our clients achieve success. For both NRG and RISE – we have partnered with companies to uncover opportunities for Read More »
Interview with Joni Arison: Diving into Contact Center Consulting | Boardroom Insight “For organizations that are aware of these challenges, consultants can serve as a validating partner, providing objective confirmation of what internal leaders suspect and giving Read More »
6 Trends Crucial for Success in 2025 We’ve spent the last year helping our clients achieve success. For both NRG and RISE – we have partnered with companies to uncover opportunities for Read More »
Interview with Joni Arison: Diving into Contact Center Consulting | Boardroom Insight “For organizations that are aware of these challenges, consultants can serve as a validating partner, providing objective confirmation of what internal leaders suspect and giving Read More »
6 Trends Crucial for Success in 2025 We’ve spent the last year helping our clients achieve success. For both NRG and RISE – we have partnered with companies to uncover opportunities for Read More »
Weighing the Benefits and Challenges of Voice Biometrics for Contact Centers: Part Two Biometrics began as a tool for security and remains today, however, as technology expands, is that safety in danger? Find out. Read More
Voice Biometrics for the Contact Center: Part 1 Biometrics began as a tool for security and remains today, however, as technology expands, is that safety in danger? Find out. Read More
The Power of Quality Monitoring & Speech Analytics – Working Together As the growth of technology and artificial intelligence permeate the workplace, few can deny the obvious benefits of computer-driven analytics. Computers can data crunch millions Read More