How NRG Helped an International Manufacturer Prepare for Growth
The Situation An international manufacturing company with retail locations worldwide reached out to The Northridge Group for help. The parent company was experiencing a great
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The Situation An international manufacturing company with retail locations worldwide reached out to The Northridge Group for help. The parent company was experiencing a great
Download the full case study to learn how The Northridge Group helped a top healthcare provider: Reduce operational costs Improve employee experience (EX) Enhance customer
By Dewayne Cherrington, NRG Consultant The Situation A well-known private Healthcare client developed and piloted an in-house coaching program with several of their Customer Service
AI is Redefining Process Optimization: A Journey of Progress Over Perfection I am a perfectionist, I admit it. As a perfectionist, it is hard to
Trailblazers can come in every size, but their superpower lies in their vision, passion, and courage…and their ability to rally those around them to embrace
Over my 20+ year career, I’ve gained extensive insights into the critical role of Workforce Management (WFM) in enhancing organizational efficiency and driving customer retention
The Situation In the fall of 2023, a national non-profit organization contacted The Northridge Group. Faced with the decision to either grow and remain independent
Throughout history, humans have relied on physical characteristics for identification.Fingerprints, for instance, were utilized in ancient Babylon for business transactions.Today, biometrics encompasses a broader range of
“For organizations that are aware of these challenges, consultants can serve as a validating partner, providing objective confirmation of what internal leaders suspect and giving
We’ve spent the last year helping our clients achieve success. For both NRG and RISE – we have partnered with companies to uncover opportunities for
These are unprecedented times – political, social and moral issues, wars and economic struggles. Amid all of this, companies are dealing with something for the
Whether you are a blue chip, mid cap or small company, workforce planning has never been more critical. This is especially true with the boon
