Discover How a Leading Healthcare Provider Transformed Customer Experience and Increased ROI Download the full case study to learn how The Northridge Group helped a top healthcare provider: Reduce operational costs Improve employee experience (EX) Enhance customer Read More »
Reducing Operational Costs, Increasing EX Leads to Higher CX and ROI By Dewayne Cherrington, NRG Consultant The Situation A well-known private Healthcare client developed and piloted an in-house coaching program with several of their Customer Service Read More »
Discover How a Leading Healthcare Provider Transformed Customer Experience and Increased ROI Download the full case study to learn how The Northridge Group helped a top healthcare provider: Reduce operational costs Improve employee experience (EX) Enhance customer Read More »
Reducing Operational Costs, Increasing EX Leads to Higher CX and ROI By Dewayne Cherrington, NRG Consultant The Situation A well-known private Healthcare client developed and piloted an in-house coaching program with several of their Customer Service Read More »
Discover How a Leading Healthcare Provider Transformed Customer Experience and Increased ROI Download the full case study to learn how The Northridge Group helped a top healthcare provider: Reduce operational costs Improve employee experience (EX) Enhance customer Read More »
Reducing Operational Costs, Increasing EX Leads to Higher CX and ROI By Dewayne Cherrington, NRG Consultant The Situation A well-known private Healthcare client developed and piloted an in-house coaching program with several of their Customer Service Read More »
Discover How a Leading Healthcare Provider Transformed Customer Experience and Increased ROI Download the full case study to learn how The Northridge Group helped a top healthcare provider: Reduce operational costs Improve employee experience (EX) Enhance customer Read More »
Reducing Operational Costs, Increasing EX Leads to Higher CX and ROI By Dewayne Cherrington, NRG Consultant The Situation A well-known private Healthcare client developed and piloted an in-house coaching program with several of their Customer Service Read More »
